{"id":27775,"date":"2023-08-03T16:00:44","date_gmt":"2023-08-03T10:00:44","guid":{"rendered":"https:\/\/riseuplabs.com\/?post_type=portfolio&p=27775"},"modified":"2025-05-26T17:23:36","modified_gmt":"2025-05-26T11:23:36","slug":"npsdesk","status":"publish","type":"portfolio","link":"https:\/\/riseuplabs.com\/npsdesk\/","title":{"rendered":"NPS Desk – Net Promoter Score Calculator"},"content":{"rendered":"

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NPS Desk<\/span><\/h1>

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NPS Desk is a web-based Net Promoter Score (NPS) calculator developed by Riseup Labs to help businesses measure customer loyalty and satisfaction. <\/span> It enables organizations to create personalized projects, collect customer feedback, track NPS scores over time, and analyze loyalty trends to gain actionable insights into customer sentiment and overall performance.<\/p>

Its user-friendly interface and comprehensive analytics make The NPS Desk a valuable tool for companies aiming to improve their services and build stronger customer relationships.With customizable survey creation, real-time score visualization, and in-depth analytics dashboards, it empowers businesses to make informed, customer-focused decisions and strengthen long-term engagement.<\/p> <\/div>\n<\/div>\t\t<\/div>\n\t<\/section>\n\n\n\t

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Project Summary<\/h2>

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\u274f Service Type<\/td>:<\/td>Web Development<\/a><\/td><\/tr>
\u274f Publisher Name<\/td>:<\/td>Riseup Labs<\/a><\/td><\/tr>
\u274f Release Date<\/td>:<\/td>July 13, 2023<\/td><\/tr>
\u274f Platform Type<\/td>:<\/td>Cross-platform<\/td><\/tr>
\u274f Device Type<\/td>:<\/td>Device-independent<\/td><\/tr>
\u274f Progress Status<\/td>:<\/td>Completed<\/td><\/tr>
\u274f Product Type
<\/strong><\/td>		:<\/td>Static Website<\/td><\/tr>
\u274f Industry Category<\/td>:<\/td>Web System<\/td><\/tr>
\u274f Experience you can trust<\/td>:<\/td>Meet The Core Team \u2192<\/a><\/td><\/tr>
\u274f Track Record (Portfolio)<\/td>:<\/td>Beyond the Limits of Visualization \u2192<\/a><\/td><\/tr><\/tbody><\/table> <\/div>\n<\/div>\t\t<\/div>\n\t<\/section>\n\n\n\t
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Features of NPS Desk<\/h2>

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From seamless data collection to intuitive user interfaces, NPS Desk has exceptional features defining the net promoter score calculation tool.<\/p>

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Dashboard & NPS Calculation<\/strong>
Users can calculate their NPS scores based on survey responses.
The dashboard shows client feedback in various formats, including response-wise views, graphs, and reports, offering a complete performance overview.<\/p> <\/div>\n<\/div><\/div>\n

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User Management & Panel Access<\/strong>
Supports secure login via standard registration or Single Sign-On (Google, Apple, Yahoo). After logging in, users access a comprehensive panel to manage surveys, view feedback, send emails, access analytics, and search responses by comments or scores.<\/p> <\/div>\n<\/div><\/div>\n

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Survey Distribution & Feedback Collection<\/strong>
Users can create NPS feedback forms and share them via generated links. Feedback is collected using a 1\u201310 scale, and each response is tracked using a unique ID, enabling personalized and segmented data capture.<\/p> <\/div>\n<\/div><\/div>\n<\/div>\n\n

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Data Visualization<\/strong>
NPS data is visualized with both individual and project-wise graphs. Dropdown menus enable users to share all NPS scores via a single link.<\/p> <\/div>\n<\/div><\/div>\n

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Security & Abuse Reporting<\/strong>
Abuse reporting allows users to flag inappropriate use of survey links (spam, nudity, copyright issues, etc.). To prevent manipulation, responses are limited to one per device per hour.<\/p> <\/div>\n<\/div><\/div>\n

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Project Management<\/strong>
Users can create, manage, and organize multiple projects. Each project can have its own set of surveys and feedback links, helping businesses segment campaigns or target groups.<\/p> <\/div>\n<\/div><\/div>\n<\/div>\n\n

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Pricing Page for Guest Users<\/strong>
Guest users see a \u201cPricing\u201d tab in the header. Clicking it opens a page displaying all available subscription plans with details, but they must log in to proceed with any selection.<\/p> <\/div>\n<\/div><\/div>\n

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Login Prompt on Plan Selection<\/strong>
When a guest clicks on any pricing plan, the system prompts them to log in. After authentication, they're redirected back to the pricing page to continue from where they left off.<\/p> <\/div>\n<\/div><\/div>\n

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Plan Selection for Logged-in Users<\/strong>
Logged-in users access the same \u201cPricing\u201d page without restrictions. They can view, select, and purchase any plan directly from the interface.<\/p> <\/div>\n<\/div><\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/section>\n\n\n\t

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\n Technology Used<\/span> <\/div>\n <\/div>\n
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